Refund Policy

Terms and Conditions
Because our prices are so low, and to keep them low, we do not offer exchanges or refunds. Please choose carefully before making your purchase. All details of our lace wigs are shown in our photos. If you have questions about a lace wig, please contact us before making your purchase. The only time we will offer an exchange or store credit is when an error has been made on our part. If this is the case, please contact us immediately (within 24 hours) of receipt of your lace front wig. Contact us at: customerservice@lynelleslacewigs.com 

We do not accept returns on wigs that have been altered in anyway. There are NO EXCEPTIONS. This includes, but is not limited to, the following:

• Please DO NOT Cut, Tear, Dye or Alter the Lace on the Wig 
• Please DO NOT Put any Tape or Glue on the Wig 
• Please DO NOT Put any hair products or chemicals, dye, etc. on the Wig
• Please DO NOT Style or Cut the Hair of the Unit
• Please DO NOT WASH OR CONDITION the Wig
• Please DO NOT WEAR the Wig 
• Please DO NOT destroy the original packaging.

We DO NOT issue refunds or exchanges. If we make an error in your order, and you meet the terms and conditions listed above, you will receive an exchange or store credit.

Important: Always be careful when applying and removing your lace wig and follow the application and care instructions booklet included with your lace wig order.